JOINT COMMISSION INTERNATIONAL (JCI) ACCREDITATION
RS Pondok Indah - Pondok Indah and RS Pondok Indah - Puri Indah both have received Joint Commission International (JCI) accreditation, an international standard for hospital’s quality and services. JCI standard has been applied as the basis for establishing an accreditation and certification of every health care facility and program in many countries, and has been evaluated by the JCI Regional Advisory Board in Asia Pacific, Europe, Middle East, and other experts from various health care areas.
In RS Pondok Indah - Puri Indah, the first JCI accreditation process was first conducted in 2013, then reassessed in 2016. Meanwhile in RS Pondok Indah - Pondok Indah, the accreditation was first given in 2017.
In its assessment, JCI has its own accreditation standard and program to measure the service quality through the Joint Commission International Library of Measures (JCI), which consists of human resource assessment, outpatient and inpatient programs, primary care centers, administrative and communications services, as well as medical equipment and supporting facilities such as clinical laboratories, medical transportation, as well as the sustainable care (The Care Continuum).
PLENARY ACCREDITATION FROM HOSPITAL ACCREDITATION COMMISSION (KARS)
RS Pondok Indah - Pondok Indah and RS Pondok Indah - Puri Indah have received Plenary Accreditation (Akreditasi Paripurna) from the Hospital Accreditation Commission (KARS) of the Indonesian Ministry of Health. This accreditation assessment is based on patient-focused service standards, hospital management standards, Patient Safety Goals, and Millennium Development Goals. Hospital accreditation is an effort to protect patients from sub-standard services through standardized services and procedures, ranging from its human resources, administration and communications, medical equipment, to other supporting facilities and quality improvement efforts.
RS Pondok Indah - Pondok Indah received the title of Completed Full Level Accreditation or Lulus Akreditasi Penuh Tingkat Lengkap (16 Services) in 2005 and 2009 as well as the predicate of Plenary Accreditation (Akreditasi Paripurna) in 2013 and 2016. While the RS Pondok Indah - Puri Indah has received its Plenary Accreditation (Akreditasi Paripurna) in 2012 and 2015.
The Best IT System, Best e-CORP Competition 2015
RS Pondok Indah Group meraih penghargaan dalam kompetisi Best E-Corp 2015 yang diselenggarakan oleh Majalah SWA. Best e-Corp merupakan kompetisi yang bertujuan untuk mencari best practice dan teladan (role model) penggunaan dan pemanfaatan teknologi informasi (TI) terbaik di kalangan korporasi di Indonesia, sekaligus sebagai ajang apresiasi bagi mereka yang sudah menunjukkan prestasi dan contoh terbaik. Ajang Best e-Corp yang diadakan untuk ketiga kalinya ini memiliki tiga kategori yaitu Best IT Systems, Best CIO, dan Best IT Future Leaders. RS Pondok Indah Group mengikuti kategori Best IT System dan berhasil meraih predikat "Excellent" dari 19 perusahaan yang mendaftarkan diri untuk mengikuti ajang kompetisi ini.