Frequently Asked Questions

You can find RS Pondok Indah Group doctor’s schedules here. You can also view our doctor’s schedule by downloading RSPI mobile app.

RS Pondok Indah Group has collaborated with various trusted insurance companies, both domestic and overseas. Click here to view our insurance partners.

Visiting hours may vary for some wards. In order to maintain the safety and comfort of all our patients, visits can only be made during certain hours and are conducted on a rotating basis.

Visiting Hours

General & Newborn Wards

Morning: 11.00 AM - 1.00 PM

Evening: 6.00 PM - 8.00 PM

ICU, ICCU

Morning: 11.00 AM - 12.00 PM  

Evening: 6.00 PM - 8.00 PM

Only 1 visitor is allowed at any one time. Children are not allowed in these units

NICU & Intermediate Care

Morning: 11.00 AM - 1.00 PM

Evening: 6.00 PM - 8.00 PM

Only parents are allowed to visit. A maximum of 2 people per patient are allowed to visit at any one time.

Our Executive Health Check Up (EHCU) Services are available at all RSPI Group Hospitals. We provide a variety of medical checkup options that are specific to your needs, including paediatric check-ups. Please consult with our team to find out which package suits your needs.

For more information or to make an appointment, please contact:

Executive Health Check Up RS Pondok Indah - Pondok Indah

Information & Appointment:

(62-21) 7507169, 765 7525 Ext. 2267/2318

WhatsApp:

0812-8311-2725

E-mail:

hcupondok@rspondokindah.co.id 

[EHCU Package - RSPI Pondok Indah]

Executive Health Check Up RS Pondok Indah - Puri Indah

Information & Appointment:

(62-21) 2569 5252, 2569 5200 Ext. 2100

WhatsApp:

0821-8088-7838

E-mail:

hcupuri@rspondokindah.co.id 

[EHCU Package - RSPI Puri Indah]

Executive Health Check Up RS Pondok Indah - Bintaro Jaya

Information & Appointment:

(62-21) 8082 8888 Ext. 2301/2302

WhatsApp:

0811-9227-982

E-mail:

hcubintaro@rspondokindah.co.id

[EHCU Package - RSPI Bintaro Jaya]

RS Pondok Indah Group Hospitals provide travel vaccination service and also issued international vaccination certificates or "Yellow Book".

For more information, please contact:

Executive Health Check Up RS Pondok Indah - Pondok Indah

Information & Appointment:

(62-21) 7507169, 765 7525 Ext. 2267/2318

WhatsApp:

0812-8311-2725

E-mail:

hcupondok@rspondokindah.co.id 

Executive Health Check Up RS Pondok Indah - Puri Indah

Information & Appointment:

(62-21) 2569 5252, 2569 5200 Ext. 2100

WhatsApp:

0821-8088-7838

E-mail:

hcupuri@rspondokindah.co.id 

Executive Health Check Up RS Pondok Indah - Bintaro Jaya

Information & Appointment:

(62-21) 8082 8888 Ext. 2301/2302

WhatsApp:

0811-9227-982

E-mail:

hcubintaro@rspondokindah.co.id

RS Pondok Indah Group provides telemedicine service. Now, you can consult with our doctors via video call more conveniently. This service uses the Zoom application on your device, so you can consult with our doctor from the comfort of your home.

RS Pondok Indah Group Telemedicine Mechanism

1. Make sure you are already a patient of RS Pondok Indah Group and have a medical record number

2. Contact the Call Centre of your intended RS Pondok Indah to register and/or check our doctors Telemedicine session schedule. services

3. Click on the link, which we will send via WhatsApp, to start the consultation session at the scheduled time.

4. Complete the administrative steps that we send to your email

5. Our Telemedicine service only accepts self-paid via bank transfer. Currently, we are unable to accept insurance or credit/debit card payments.

6. If the doctor prescribes medication or requests a blood test, you can request for the medication to be sent to your home (for certain areas) and have the blood drawn at your home at a specified time. Please make sure you have completed the administrative process in order to receive this service.

Awaiting the birth of your baby is a special and precious life journey for you and your partner. Understanding this, RS Pondok Indah Group presents Maternity First, which is a complete and integrated pregnancy service, to create the best experience of welcoming the baby since pregnancy, childbirth, and postpartum, including:

• Medical professionals, including obstetricians and gynaecologists, obstetricians and gynaecologists with fetomaternal subspecialty, paediatricians, and lactation counsellors.

• Maternity Counsellor who can be contacted through 24-hours WhatsApp to help answer mum's questions during pregnancy

• The latest medical facilities and technology, such as 4D ultrasound

• Five-stars facilities in treatment rooms, delivery rooms, operating theaters, baby rooms including NICU facilities

• 100% support for IMD (Early Breastfeeding Initiation) and exclusive breastfeeding

• Maternity Classes including pregnancy exercise classes, prenatal Yoga, and parenting classes

For more information, please contact:

RS Pondok Indah - Pondok Indah

Obstetrics and Gynaecology Clinic 3rd Floor

(021) 765 7525 Ext. 2

Maternity Counsellor (WhatsApp chat only): 081388887273

Pondok Indah Hospital - Puri Indah

Obstetrics and Gynaecology Clinic 7th Floor

(021) 2569 5200 Ext. 2

Maternity Counsellor (WhatsApp chat only): 081388889096

RS Pondok Indah - Bintaro Jaya

Obstetrics and Gynaecology Clinic 6th Floor

(021) 8082 8888 Ext. 2/6012

Maternity Counsellor (WhatsApp chat only): 081295998870